Privacy Policy

Sublimotion Ibiza (hereinafter "we" or "our company") informs users about the use of cookies and the processing of personal data on its website.

1. Data Controller

THE SUBLIMOTION EXPERIENCE S.L. is particularly committed to protecting the personal data of website users and customers. Through this Privacy Policy (or Data Protection Policy), the owner of this site, THE SUBLIMOTION EXPERIENCE S.L., informs users about the processing of their personal data collected to help them decide freely and voluntarily whether they wish to provide the requested information. THE SUBLIMOTION EXPERIENCE S.L. reserves the right to modify this policy to adapt it to new regulations, legal criteria, industry practices, or the entity's interests. Any modifications will be announced in advance to ensure full awareness of its content. The data controller is THE SUBLIMOTION EXPERIENCE S.L., located at Avd. España 3, 1ºC, 28100 Alcondas, Madrid.

2. Purpose of Data Collection

The data controller may process your personal data for the following purposes:

1. Management of customer reservations for dining at SUBLIMOTION. This includes:

• Processing your reservation request made through our website, email, or contact phone, or via a third party (e.g., Travel Agency or other Hotels or establishments).
• Handling special requests and preferences associated with the reservation. Health data related to allergies or food intolerances are requested to offer you suitable food and beverages and to avoid adverse reactions that allergens might otherwise cause.
• Sending reservation confirmations and reminders about your upcoming visit.
• Handling contact requests to manage, cancel, or modify reservations via email and/or other specified contact channels.

2. Management of information and contact requests through designated forms or channels. This includes:

• Responding to your contact inquiries.
• Providing information about corporate events, special celebrations, or business dinners held at SUBLIMOTION.
• Sending commercial communications via any means (including electronic) to inform you about news, offers, events, and services of interest, based on your consent.
• Sending information via WhatsApp that may be relevant to you, based on your consent.

3. Legal Basis

The data controller is authorized to process your personal data based on:

• The execution of a service contract under Article 6.1.b) of the General Data Protection Regulation, for the formalization and execution of the reservation.
• Explicit consent granted by you for processing health data related to allergies or food intolerances, the sending of commercial communications, and the transmission of information via WhatsApp, as per Article 6.1.a) of the General Data Protection Regulation.
• The legitimate interest of THE SUBLIMOTION EXPERIENCE S.L., under Article 6.1.f) of the GDPR, concerning data related to the SUBLIMOTION gastronomic performance experience.
• Explicit consent given by you, where requested, for one or more specific purposes under Article 6.1.a) of the GDPR. You have the right to withdraw your consent at any time, without affecting the legality of processing based on prior consent.

4. Data Retention Period

The personal data provided will be retained for the required time to comply with legal obligations or respond to claims within the statute of limitations.

Health data related to allergies and food intolerances will be retained for the duration of your stay at SUBLIMOTION to provide you with suitable meals, provided you have not withdrawn your consent. After your stay, this data will be deleted.

5. Security Measures

THE SUBLIMOTION EXPERIENCE S.L. has adopted security measures to protect the confidentiality, integrity, and availability of information through both organizational and technical measures.

6. Data Recipients

The personal data you provide to the data controller may be shared with:

• Third parties when legally required, such as public authorities, to comply with applicable regulations.
• Other companies that need to process your personal data to provide services under a contractual agreement.

Health data related to allergies and food intolerances will not be shared with third parties.

7. User Rights

The data subject may exercise the following rights under the General Data Protection Regulation:

• Right to access personal data.
• Right to request rectification or deletion.
• Right to request the restriction of processing.
• Right to object to processing.
• Right to data portability.

You can exercise these rights by submitting a request specifying the rights you wish to exercise, addressed to the data controller at Avd. España 3, 1ºC, 28100 Alcondas, Madrid, or via email at info@vega-factory.com.

If the entity has doubts about your identity, you may be required to provide a copy of your ID or an equivalent identification document.

If you believe your data protection rights have been violated, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).